Remote Viewing Services
Secure your site and operations with remote security that combines technology with a response. You’ll have complete peace of mind knowing your business is safe and secure with our comprehensive range of remote security services. 24/7, 365 days a year.
The core of our Remote Viewing Services
Our Securitas Operations Centre (SOC) provides around the clock remote security services. Through the SOC we manage the operations and ensure that all clients are well secured and security guards are safe. Next to that, our SOC also organizes interactive communication with customers, guards, alarm monitoring, and other related parties.
Why use our Remote Services?
Information:
An information hub for customers, responsible to manage and report on any incident or emergency. Includes a hotline service for any inquiry, assistance or any ad hoc security services request.
Permanent Availability:
24/7 alarm monitoring, a team of skilled SOC Operators will ensure the continuous alarm monitoring of your premises, every hour of every day.
Effective Controls:
The SOC follow-up on Operations, our SOC Operators will check the attendance and performance of all on-site and mobile guards. Our Operators will take care of your security solutions.
Safety:
Ensuring the safety of your premises goes hand in hand with follow-up of the safety of the guards. The SOC Operators will proactively follow-up the safety and wellbeing of the on-site and mobile guards.
Remote Guarding in action
Securitas Remote Guarding Officers use their security training and resources to detect an intruder and contact the Hong Kong Police Force. Discover how a Remote Guarding Officer helped lead officers to the suspect.
We no longer secure based on established risks but on deviating signals from real-time data and human behavior. The Securitas Operations Center (SOC) plays a central role in our proactive security strategy.
Securitas Operations Centre monitors every moment of the day. If your alarm goes off, we'll instantly assess the situation, using live video footage to act and reduce the impact.
At Securitas, we offer Remote Services for all needs and wishes, such as scalable intrusion alarms for homes and businesses, remote video patrol, and temporary alarm solutions with or without video verification.
Extended Securitas Remote Service Offerings:
- Alarm monitoring – Our trained staff monitor alarms including intruder detection, fire, CCTV and personal or property devices
- Security escort – using CCTV video surveillance our SOC team will monitor the safety of your staff, for example when locking up alone at night
- Area protection – strategically placed CCTV cameras can be monitored to create a ‘virtual fence’ around your site or specific areas within it
- Entry and exit control – using CCTV we can confirm and enable authorised entry and exit to your site
- Remote patrols – like Mobile Patrols, remote patrols can be arranged to check the CCTV feed from your site at regular or random times
- Video Verifications
- Remote video surveillance
- System Monitoring & Maintenance
- Reporting (Incident and operational reports)
