Hospitality services
Choose Securitas when you want the best possible security solution for staff and visitors alike. Our employees are selected to offer high security combined with professional service for your customers.
Service is a Top Priority
The hotel and tourism sector in Singapore includes hotels, travel agencies, tour operators and various types of leisure-related operators.
All of these have one thing in common, they operate in public spaces with numerous visitors moving in and out of their premises, and some may even operate 24 hours a day.
The basis of any good customer service experience begins with good security. The hotel and hospitality industry is one which is based on service delivery, and with good service comes good security.
Guest's Security
The guest's security is integral to the hotels success, as poor security can expose guests to a plethora of risks and compromise the reputation of the hotel.
There are particular risks that are pervasive in hotels one of which is unauthorised visitors. Any detection of unauthorised or suspicious visitors should be communicated immediately to patrolling security staff that is fully trained to deal with the situation in a safe and professional way, causing minimal disruption.
Other key security measures include key/door security and control, adequate staff identification measures, front desk security, corridor patrolling and CCTV and camera control.
Further Hotels & Tourism Services Sector Security Solutions
Hotels are a 24-hour operation, and they need to be able to offer a safe and secure environment for their guests, event and conference attendees, and bar and restaurant patrons, while offering their own staff a secure workplace.
Our security solutions comprise equal parts of security and service for both your staff and your guests. Our role is to prevent damage and theft, as well as make your staff members’ jobs easier by assisting with arrivals and departures, and escorting guests in and out of the hotel.
Security Officers may be a permanent part of your security solution, or they can be ordered for special events and conferences.